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Telepartner Post-Sale Escalation Request

NOTE: Please use this form if the Trouble Ticket relating to the issue has not been resolved or acknowledged with the related department(s).  This form is intended for escalations ONLY.

Agent's Info (all mandatory fields)
Company:
Contact Name:
Telephone
E-mail
Customer's Info (all mandatory fields)
Company:
Contact Name
Account #
Trouble Ticket #
Telephone
E-mail
What is the issue that you are experiencing with this account? (check at least 1 field)
Technical Issue
Billing
Move/Add/Change
Commission/Spiff
Other    
Description
Please explain the problem in details, so that we may better assist to resolve it. (mandatory field)
 
 
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