At this page enter your Administrator ID and Password as provided to you by TelePacific and click Login.
Once logged in, click the link located in the left sidebar labeled “Add User” as pictured below:
In the “User Login” area enter the user portion of the email address that you wish to create (e.g., to create jdoe@yourdomain.com, you would simply enter "jdoe").
If you manage multiple domain names, select the domain name for which you are creating the mailbox in the Domain Name pulldown.
Enter the First and Last Name for the user to which the new mailbox will belong.
Enter a Secure Password in the field provided and re-enter your Secure Password in the field labeled Verify Password. Note that a Secure Password is one that does not spell a word, contains at least one number, and is at least six characters long. If you wish to have a password generated for you, simply leave this box blank.
Click on the “Add User” button at the bottom of the page.
You have created your TelePacific email account. Now, visit Configuring Your Email Program to set up your email program so you can check your new account.
Configure your mail client or wireless device to download your email messages. To learn about configuration settings, click the name of your mail client or wireless device below
If your mail client isn't listed here, we regret that we're not yet able to provide assistance with its configuration.
POP3 Support |
Ability for POP3 Client to access mailboxes |
IMAP Support |
Ability for IMAP Client to access mailboxes |
SMTP Authentication |
Ability to Authenticate SMTP session to allow for use of SMTP servers outside of ISPs network |
IMAP/POP before SMTP |
Ability to Authenticate SMTP use by logging IMAP/POP usage and allowing IMAP/POP Authentication to serve as SMTP authentication. |
Mail Forwarding |
Ability to forward mail to remote mailbox |
Group/Domain Quota |
Maximum disk space allowed for ALL users combined within a domain |
User Quota |
Maximum disk space allowed for user |
Webmail |
Web based email application |
Address book import/export |
Ability to import or export webmail address book |
Address book groups |
Ability to maintain groups within the webmail address book |
Global (domain) address book |
Global address book housing all email addresses within a domain |
Make global (domain) address book read-only |
Make the global address book read only |
Layout Selection |
Ability to choose the layout type for webmail |
Personal Folders |
Ability to have personal folders for storing emails outside of the INBOX |
Email to Folder rules |
Ability to create rules which divert emails to separate folders |
Image Blocking |
Default blocking the displaying of images within emails without authorization to avoid receipt tracking and virus abuse. |
Mobile Access |
Ability to view email via POP on small screen mobile devices. |
Signature |
Ability to attach a signature to all outbound emails sent via webmail |
Language Selection |
Ability to select default language used for webmail interface |
Spell Check |
Ability to check spelling of messages sent from webmail interface |
Advanced HTML Editor |
Ability to use HTML WYSIWIG editor for editing messages in additional to default textbox editor |
Interface Auto-detection |
Auto detection of most suitable interface for the browser being used to open webmail |
Remember Me Support |
Ability to remember a users email address for the login interface to facilitate quicker login |
Spam Filtering |
Filtering of SPAM messages |
Sender Verification |
Verify sending domain name has valid MX record and reverse DNS |
Personal Spam Settings |
Allow users to modify their SPAM filtering preferences |
Trusted Address Book for Spam |
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Spam Pass Through Feature |
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Spam Treatment Toggle |
Ability to choose treatment of messages marked as spam. Delete, Move to Folder, Mark Subject |
Accept whitelist mail only |
Only accept mail from email addresses that are listed in a user’s whitelist. |
URI-DNS-BL Support |
Lookup of any URLs within a message to match against known spam sites. |
SPF Support |
SPF method of sender verification |
AWL Support |
Automatic whitelist support. Caching of non spam email from addresses to help facilitate less false-positive matches by the spam filtering engine |
Beyesian Filtering |
Learning Spam Filter Engine |
DNSBL Support (spamhaus) |
Compare the IP of the sender to Backhole Lists which contain known spammers |
75 Maximum Connections |
Maximum total SMTP sessions allowed per server |
5 Maximum Connections per IP |
Maximum simultaneous connections allowed per originating IP to the SMTP server |
100 Maximum Recipients per SMTP session |
Maximum recipients allowed per connection to the SMTP server |
14MB Maximum Message Size |
Maximum individual message size |
100 Maximum Recipients per Message |
Maximum recipients allowed per message |
100 Maximum Messages per day |
Maximum messages allowed per user per day |
Virus Scanning |
Scanning and deleting of emails containing viruses |
Block Attachments based on extension |
Blocking of attachments without scanning which contain known dangerous file extensions (.exe, .pif, .bat, .scr, .lnk, .com) |
Modify A Record |
Ability to add/delete/modify A record for customer owned domain |
Modify CNAME Record |
Ability to add/delete/modify CNAME record for customer owned domain |
Modify MX Record |
Ability to add/delete/modify MX record for customer owned domain |
Ability to manage domains mailboxes |
Ability for administrator to add/remove/modify mailboxes up to defined limit for customers domain |
