IP telephony, it's the future of communications

SmartVoice Network Connection provides a SIP hand-off to your LAN for a direct connection to IP PBX systems. Less premises equipment is required because the SIP voice traffic isn’t being converted to a traditional protocol like ISDN PRI or CAS. So you no longer need to purchase T1 Cards or make room for multiple terminating gateways and channel banks.

A powerful but evolving protocol

SIP requires cooperative interoperability testing and support between service providers and equipment manufacturers. Not all SIP enabled equipment works seamlessly with each other. TelePacific thoroughly tests interoperability with each IP PBX system it certifies and provides clear documentation to customers and their equipment vendors on how to provision a system to support SIP trunks on the TelePacific network. Here is a list of certified systems.

TelePacific also understands the heightened threat of IP telephony fraud and other vulnerabilities that IP PBX systems have when connected to VoIP networks. TelePacific recommends that customers use firewalls to protect their IP PBX systems from viruses, hacking, and other similar types of threats. To that extent, we’ve standardized on the Cisco ISR series leveraging Cisco’s Unified Border Element (CUBE) to enable customers to keep or deploy any firewall they choose to project their LAN.

Skilled IP telephony operational teams need to know SIP

The TelePacific Operational SmartVoice Team is specifically trained on IP telephony and SIP technology. From initial service qualification through turn-up, we communicate, educate and assist customers and vendors with the technical nuances of SIP interoperability.