Maybe you’re an ISP with a high volume of inbound traffic and lots of modem banks. Or perhaps you’re a busy call center. Either way, effectively managing incoming modem and voice traffic is critical to the success of your business.

• You should count on inbound Primary Rate Interface from TelePacific to give you the reliable connection you need.
• Because it’s based on ISDN technology, inbound PRI is a cost-effective way for companies to serve more customers more efficiently.
• One bill convenience!
• Exceptional digital call quality!
• No distance limitations!

What makes inbound PRI right for you?
Our product is different from our competitors’. Not because of technology, but because of reliability, service and a complete suite of features.

Standard features.
Caller ID, direct inward dial (DID), and hunting are features that help PRI make your business more efficient.

Optional features.
Need additional features to fit your specific needs?
TelePacific also offers:

• Enhanced hunting, which will send traffic from one PRI service arrangement to another when the previous trunk group is full.
• Redirected number delivery, allowing you to prioritize and route inbound calls from your customers based on the number they dial.
• Expanded Originating Service (EOS), which lets you expand your inbound calling area to get the most coverage while maintaining a local image with your customer.

Colocation.
Establish a presence in new markets quickly and cost effectively by colocating with TelePacific. Since our colocation service is located within an TelePacific POP, you have the advantage of being directly on our robust network infrastructure. We have facilities nearly everywhere you’ll need us to be.

Reliable technology.
TelePacific’s self-healing, fiber optic network is measured against five 9s, the industry’s gold standard for reliability. Our network is known as one of the best in the country.

Personal service.
When you choose TelePacific, you choose to say goodbye to unresponsive customer service, long installation wait times and billing mistakes. TelePacific will work with you to ensure that you get the services that are right for your business. A dedicated customer care representative will work with you throughout the life of your service.

Dependability.
TelePacific’s Network Operations Center (NOC) experts monitor our network 24x7. And on the rare occasions support is needed, TelePacific has industryleading response times.

Two-way PRI.
TelePacific also provides PRI service that enables both inbound and outbound calling. This service has many uses, and is especially popular with corporations that want to consolidate voice and
data traffic.

*Wholesale services provided by Mpower Communications